Jan 03

So we went to see The Curious Case of Benjamin Button tonight at a Harkins theater. Being that it is 2009, I needed to purchase a new loyalty cup at the snack counter. The loyalty cup is $4.25 and allows you to refill all year long for $1.

I ask the girl at the counter for a loyalty cup and I hand her a $10 and a quarter. She tells me there isn’t any tax on drinks and that I did not need the change.

I replied, “it’s $4.25 right?“. She replies, “oh yeah”, and takes my $10 and the quarter and punches the transaction into the register.

Then she snapped the lid on the drink…handed me the drink and some $1 bills saying, “four dollars is your change.“ I replied back, “how is that, I gave you a ten and a quarter, shouldn’t that be six dollars back?“

The girl rolled her eyes and said, “I’m sorry, here” as she hands me another dollar. I replied back…“ok, now I have five and I need six.“ She handed me another dollar and apologized again.

Sheesh…am I really asking too much here?

Jan 03

So, I was out running errands and was on the way home when I decided to stop by the Taco Bell by my house. It is a new Taco Bell, where they rebuilt the store and moved it across the street from the previous location. I have only been to the new location two times…and have had a bad experience each time.

The first time I went with my wife and we both ordered food. My order had one wrong item and one item missing. I went up to the counter to resolve the problem and they handed me the correct items. Once I got back to the table, I realized one of the items was still not the right one. At this point I didn’t bother to go back, we just finished our meal.

Today, I went inside again and placed my order. There was one woman in front of me ad a couple of people in the drive-thru lane. The woman in front of me placed her order, then I placed my order. From the time of my order, it was ten minutes until my food was ready.